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Best Live-In Care Agencies

Best Live-in Care Companies in the UK

Remaining independent at home is the goal for the majority of elderly people. As care needs increase, live-in care offers a way to achieve this. Providing support at home 24/7 can include help with taking medication, preparing meals, personal care, as well as providing companionship. You can also find live-in carers with specialist training for conditions such as Dementia or Parkinson’s.

This Age Space guide to the best live-in care companies in the UK includes two types of business: Live-in Care Providers who recruit, manage and employ their own trained and vetted carers; Live-in Care Agencies who help recruit, introduce and manage self-employed live-in carers.

Live-in Care Providers:

Live-in Care Agencies:

Live-in Care Providers

Live-in care providers tend to be more expensive than live-in care agencies. This is because live-in care providers employ their carers directly, and manage every part of the provision of care delivered to your relative. Live-in care from providers is regulated by the CQC. We have included each provider’s latest CQC rating where available.

The Good Care Group

The Good Care Group has been providing high-quality live-in care to clients across the country for over 10 years. Their care is focused on keeping people safely and happily in the comfort and familiarity of their own home and community, whilst improving their overall health and well-being.  
 
The Good Care Group has been rated ‘Outstanding’ by The Care Quality Commission in all 5 key measures – safe, effective, caring, responsive and well-led. They are rated Excellent (6) for the Quality of Care and Support and Very Good (5) for their Quality of Staffing by the Care Inspectorate in Scotland.
 

Live-in care from The Good Care Group is a fully managed service. Every client is supported by a Regional Manager and a dedicated Care Manager, all supported by a central team of Regional Support Assistants. The Good Care Group also has a 24/7 support line, which both clients and carers can use in case of an emergency.  

  • Specialist care available
  • Bespoke technology to provide care updates
  • Online community
  • 24/7 emergency support line
  • Carer is employed by provider
  • CQC rating: Outstanding

Helping Hands

Helping Hands is a family owned live-in care provider with over 140 branches across England and Wales. For over 30 years, Helping Hands’ carers have been providing one-to-one support where people want it most — in their own home. 

Since 1989, Helping Hands have been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one support. Their award-winning training ensures that all of their live-in-carers are equipped with the best set of skills to support you and your family. As well as round-the-clock live-in care, Helping Hands also offers a visiting/domiciliary care service that is provided by their network of local branches.

Helping Hands’ individual branches receive their own CQC ratings, which you can find on the Helping Hands website.

  • Specialist care available
  • Carer carefully matched to client
  • Carer is employed by provider
  • CQC rating: Good

Edyn Care

Edyn Care is a dedicated live-in care provider that can provide 24-hour in-home carers for elderly people living in England. When you apply for live-in care from Edyn, one of their care managers will come to visit you and your relative at home and discuss your relative’s needs in order to put together a personalised care plan. 

Edyn Care uses bespoke technology to keep you updated on your relative’s care, including information about how they are sleeping, eating, and feeling. Their app also allows you to keep afloat of how much money you have spent on care.

  • Specialist care available
  • List of carer profiles to choose from
  • Bespoke technology to provide care updates
  • App that tracks care spending
  • Carer is employed by provider
  • CQC rating: Good

Trinity Homecare

Trinity Homecare are a live-in care provider that has been recognised as one of the top 3% of home care providers in the UK by the CQC. Offering a level of care that is safe and well-led, they are able to arrange care in as little as 48 hours. Trinity Homecare’s personalised approach allows their qualified assessors to carry out a detailed assessment of your relative’s care needs to create a bespoke care plan.

Using Trinity’s unique CareMatch Program, they will ensure your relative is partnered with a caregiver that they can live happily and harmoniously with. With their innovative technology, you will also have access to your loved one’s care notes, wherever you are.

All of the TrinityCarers receive comprehensive and specialist training. Trinity Homecare’s live-in home care services are available across most of Southern England.

  • Specialist care available
  • Advanced carer matching technology
  • Bespoke technology to provide care updates
  • Carer is employed by provider
  • CQC rating: Outstanding

Lifted

Lifted are an award-winning live-in care provider who are dedicated to improving families’ experiences of home care. Combining a person-centred approach with their state-of-the-art care technology, Lifted offer an elevated, reliable and personalised live-in care experience.

You will benefit from their outstanding Lifted Care app. The Lifted Care app offers peace of mind — at the fingertips — for you and your family through updates on your loved one’s activities, mood, health and wellbeing.

Your relative will be offered a care assessment by Lifted in order to map out a personalised plan for their live-in care. Lifted will then carefully select one of their trained and vetted carers that they think will be a good fit for your relative, to ensure an uplifting care experience.

  • Specialist care available
  • Dedicated app to provide care updates
  • Carer is employed by provider
  • CQC rating: Good

Corinium Care

Corinium Care is an award-winning care provider that specialises in delivering live-in care for elderly people. Corinium Care’s live-in carers are carefully vetted, and go through a comprehensive and award-winning training scheme before being assigned to clients.

Senior members of the Corinium team will meet with you and your relative to carry out a detailed assessment of your relative’s needs and how they can meet them.

  • Specialist care available
  • Carer is employed by provider
  • CQC rating: Good

Right at Home UK is one of the UK’s biggest live-in care providers. They can provide you with a trained and qualified caregiver who will deliver 24-hour support to your relative. The team from Right at Home UK will work alongside you, and other professionals involved in your relative’s care, to devise a bespoke and tailored plan of care to be delivered in your relative’s home. 

Right at Home UK keep comprehensive daily records of their clients’ care, available for you to access in their home. Carers can always be reached by telephone if you need to discuss any matters with them.

Each Right at Home UK local branch has its own CQC rating. You can find the CQC rating of your local branch by entering your postcode on their website.

  • Specialist care available
  • Carer is employed by provider

Eximius Support

Established in 2016, Eximius Support is a provider of specialist elder live-in care for residents with complex or complicated care needs due to health conditions. Eximius Support has a comprehensive recruitment and training process to ensure that their carers can provide the highest standard of care.

Their recording and monitoring systems are operated from a tablet in the client’s home and therefore easy for you to be remotely kept in-the-loop about your relative’s care. Eximius Support use an app that allows key information about the individuals’ wellbeing to be shared between the live-in caregivers, family, and other professionals involved in their care.

  • Specialist care available
  • Bespoke technology to provide care updates
  • Carer is employed by provider
  • CQC rating: Outstanding

Cera Care

Cera Care is a new nationwide live-in care provider using the latest technologies to provide an up to date in-home care service. They use information about your relative’s needs and interests to match them with a carer who has shared interests, relevant experience and training to provide the care that your relative need.

Cera Care operate a simple app that allows the caregivers to share up-to-date information about your relative’s wellbeing.  

Each Cera Care local branch has its own CQC rating.

  • Specialist care available
  • Bespoke technology to provide care updates
  • Carer is employed by provider

Home Instead

Home Instead is one of the UK’s leading in-home care providers and their team of highly-trained ‘CAREgivers’ will involve you and your relative in the process of hand-picking the right carer for your relative. 

Home Instead runs a City and Guilds-accredited dementia training programme for their ‘CAREgivers’, meaning they are a good choice for families looking for 24 hour in-home dementia care.

Home Instead is a franchised business so they do not have an overall CQC rating, however you can find the CQC rating of your local Home Instead branch online.

  • Specialist care available
  • Technology to provide care updates
  • Carer is employed by provider

Live-in Care Agencies

Live-in care agencies help to arrange the provision of care between a family and the self-employed live-in carer. In most cases, the agency will then provide ongoing support to the care plan beyond this matching process to ensure that all parties are happy. Live-in care from an agency tends to be less expensive than from a live-in care provider. 

Elder

Elder, one of the UK’s leading live-in care agencies, offers an alternative solution to a care home, while helping customers to remain safe, comfortable and happy in their own home. Whether your loved one needs standard live-in care or 24-hour comprehensive personal care, Elder will help you find the right carer(s) using their unique matching technology. Elder will then act as the middle man between the carer, who is self-employed, and the family to ensure that the highest level of care is being given and that there are no concerns from any party. 

Elder has thousands of registered carers across the UK and have helped hundreds of customers get the right full-time live in care. They work with a broad range of professionals with experience caring for many specialist conditions and circumstances. 

  • Specialist care available
  • Advanced carer matching technology
  • Carer is self-employed

Country Cousins

Country Cousins is one of the UK’s longest-running introductory care agencies, and has been helping to provide older people with live-in care for over 60 years. Country Cousins will work closely with you and your relative to determine their needs and interests, and put you in contact with a carer – or ‘Cousin’, as they call them – who will be a good fit for them. 

Country Cousins’ live-in carers pride themselves on being effective homemakers as well as caregivers; meaning they will help with everyday household tasks, preparing nutritious meals, caring for pets, and looking for ways to improve your relative’s all-round wellbeing. 

  • Specialist care available
  • List of carer profiles to choose from
  • Carer is self-employed

Please note: The ordering of live-in care companies on this page is for reference purposes only. It is not intended to suggest that any one agency or provider is better than another. Whichever live-in care provider or agency is best for you is a personal choice according to the service they offer and your relative’s needs.