Care Services for People With Dementia in Hertfordshire

Care Services for People With Dementia in Hertfordshire

It is estimated that there are almost 20,000 people living with dementia in Hertfordshire, and the county has seen one of the largest spikes in people being diagnosed with dementia in the last 5 years. Fortunately there are lots of excellent services and activities from the NHS, charities and non-profit organisations. In this guide you can find out about all the best local dementia services that exist for you and your relative.

Hertfordshire also benefits from Hertswise, which is a countywide dementia service, a collaboration between a wide number or organisations, including Carers in Hertfordshire, Age UK Hertfordshire and the Hertfordshire Independent Living Service.

NHS Services for People with Dementia in Hertfordshire

Clinical Commissioning Groups

NHS dementia services in Hertfordshire

Clinical Commissioning Groups (CCGs) are responsible for organising and commissioning mental health services in Hertfordshire, including dementia care. This means that the best way of accessing support for someone you care for who has dementia, or you suspect may be showing symptoms of dementia, is to contact their GP. You can find their nearest GP from the NHS website here.

Below you can find out more about the Dementia services, information and support from the two Hertfordshire CCGs:

After speaking to their GP, your relative is likely to be referred to the NHS’s Early Memory Diagnosis and Support Service (EMDASS), which you can read more about below.

Early Memory Diagnosis and Support Service (EMDASS)

Dementia EMDASS Hertfordshire

The Early Memory Diagnosis and Support Service (EMDASS) in Hertfordshire is provided by the Hertfordshire Partnership NHS Trust. EMDASS provides essential pre- and post- diagnostic support for people who have a suspected dementia, as well as for their carers. As part of their service they will carry out an assessment to determine if there is a dementia diagnosis.

If there is a dementia diagnosis, EMDASS will work with your and your relative to find relevant support services and make plans for the future. The help provided by their Dementia Support Workers and Dementia Advisors may include support with getting a Care Needs Assessment, obtaining the services of an occupational therapist, or finding a speech and language therapist for your relative.

Referrals to EMDASS can only be made by a GP or a health worker who has already carried out a dementia screen, so the first point of call if you think your relative may benefit from the EMDASS service is to speak to your relative’s GP.

The EMDASS service is divided in to four quadrants in Hertfordshire, contact details for which can be found below.

North West Team
Telephone: 01442275628

North Team
Telephone: 01438 792120

South West Team
Telephone: 01923 837 154

East Team
Telephone: 01707 364012

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Adult Speech and Language Therapy

Speech and language therapists can support people with dementia who may struggle with communication, swallowing, eating or drinking. They can work alongside you to find some direct interventions to support your relative.

North and East Herts

The Adult Speech and Language Therapy (SLT) service in East and North Hertfordshire is provided by the Hertfordshire Community NHS Trust.

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Telephone: 01438 285287

South and West Hertfordshire

For residents in South and West Hertfordshire, the Adult Speech and Language Therapy (SLT) service is provided by Central London Community Healthcare NHS Trust.

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Telephone: 03000 200 656

Older Person’s Mental Health Services

Mental Health services for older people in Hertfordshire are provided by the Hertfordshire Partnership University Trust. The services provided by the Older People’s Mental Health teams are broad, reflecting the wide number of mental health services that older people may need, including dementia. You can read more about the provision of Older People’s Mental Health Services in Hertfordshire, and how to get in contact with them, from our guide to Elderly Care in Hertfordshire.

Local Charities Supporting People with Dementia in Hertfordshire


Hertswise dementia service

Hertswise is Hertfordshire’s collaborative countywide service that supports people living with dementia, memory loss or mild cognitive impairment. The service also ensures to provide help and support to the carers and families of people with dementia in Hertfordshire. Hertswise can provide you and your relative with local dementia information, advice, activities and support.

One particularly excellent service that Hertswise provides is their Dementia Hubs. These Dementia Hubs provide group-based activities, or one-to-one sessions, for people living with dementia in Hertfordshire, and the activities can be tailored to what each group or individual needs and wants. There are dementia hubs throughout Hertfordshire, including St Albans, Stevenage and Watford, and you can find details of when they are running on the Hertswise website.

Hertswise also run Carer Support Groups throughout Hertfordshire, to provide both information and emotional support to carers of people with dementia. There are 8 groups throughout Hertfordshire which meet monthly, and you can find your nearest here.

Herts Help are the first point of contact if you are seeking to access support from Hertswise, and you can contact them on 0300 123 4044.

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Telephone: 0300 123 4044

Alzheimer’s Society

The Alzheimer’s Society in Hertfordshire runs the Dementia Adviser Hertfordshire service, which offers information about all aspects of living with dementia for you and your relative, and their dementia advisors can guide you to the appropriate local services.

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Telephone: 01707 378365

Cogs Clubs

Cogs Club in Hertfordshire

Cogs Clubs are small, structured groups for people with mild-to-moderate dementia, centred around purposeful activities based on Cognitive Stimulation Therapy (CST). The clubs can help people to recall or develop new skills in order to improve their daily lives and routines.

You may also be interested in reading our interview with Cogs Club founder Jackie Tuppen, where she discusses a typical day at a club, and the positive effect that they have had.

There are 5 Cogs Clubs currently running in Hertfordshire, all run by Age UK Dacorum, details of which you can find below.

Aldbury Cogs Club
Where: Aldbury Memorial Hall
Toms Hill Road
HP23 5RR
When: 10am – 2.30pm

Hemel Hempstead Cogs Club
Where: Two Beeches
Avon Square, Grove Hill
Hemel Hempstead
HP2 6AU.
When: 10am – 3pm

Berkhamsted Cogs Club
Where: Residents Lounge
Lagley House
Douglas Gardens
When: 10am – 3pm

Tring Cogs Club
Where:Pond Close Sheltered Housing
High Street
HP23 5BE
When: 10am – 2.30pm

Bennets End Cogs Club
Where: Residents Lounge
Leys Road
Bennetts End
When: 10:30am – 3pm

The Red Shed Project

The Red Shed Project is a non-profit organisation that provides support and activities for people in Hertfordshire living with dementia, as well as for their carers and family. Their horticultural therapists provide outdoor events and workshops for people from their garden in Stevenage. Their dementia Garden Club meets every Monday afternoon from 2pm – 4pm.

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Hertfordshire Independent Living Service

Hertfordshire Independent Living Service dementia support

The Hertfordshire Independent Living Service (HILS) run Kingfisher Day Clubs for people living with dementia. These are designed to be ‘fun clubs’, offering a mix of engaging activities that suit all individuals’ needs. HILS’ fun clubs are run by their trained staff and supported by their team of volunteers.

The clubs take place from 10am – 3pm, Monday to Friday at the Jubilee Centre in St Albans, and a day at the club costs £35.

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Telephone: 0330 2000 103

Age UK Hertfordshire

Age UK Hertfordshire provides support to people with dementia in Hertfordshire. One form of support they provide is through running the Chalmers Court Day Care Centre in Rickmansworth, which is a day care centre for older people living with dementia. At this day care centre they offer a range of dementia-friendly activities including chair-based exercises, reminiscence activities, games, singing, and more.

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01923 774328

Admiral Nurses

Admiral Nurses UK

Admiral Nurses are specialist dementia nurses who can provide support to families affected by dementia. They operate in a range of locations within the Hertfordshire community, including care homes, hospitals and hospices. Admiral Nurses can provide support to people with dementia and their carers once they have seen EMDASS, throughout the rest of their life.

Admiral Nurses operate in Hertfordshire from the Isabel Hospice, the Carers in Hertfordshire Admiral Nurse Service, the Lister Hospital Admiral Nurse Service and the Garden House Hospice Care Admiral Nurse Service, but can also come to you and your family.

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All Sorts Dementia Group

All Sorts Dementia Group is a Hertfordshire-based non-profit organisation that provides support for people living with dementia, as well as their carers.

All Sorts Dementia Group organise Group Activities in Ware and Sawbridgeworth, allowing people with dementia to socialise in a fun, supportive and understanding environment, while their carers take a break. As part of the activities, your relative would be able to take part in Cognitive Stimulation Therapy (CST).

All sorts also provide an at-home companionship service for people with dementia, so that carers can take a break. One of their train members of staff will visit your home for 2-3 hours and carry out fun CST activities with your relative while you take some well-deserved respite.

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Telephone: 01279 498938

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