More than 20% of the population in Norfolk is aged over 65, which is only predicted to rise over the next few decades. To best look over this ageing population, it is essential that navigating the care services available in the county should be as straightforward and manageable as possible. The aim of this page is to help you out with just that!
You’ll find an overview of the services provided by the NHS and local authorities across Norfolk below, to offer you the simplest method of navigating the elderly health and social care services available to you across the county.
NHS Services for the Elderly in Norfolk
Healthcare in Norfolk is the primary responsibility of the Norfolk & Waveney Integrated Care System (ICS). ICSs are partnerships of health and care organisations that come together to plan and delivery joined up services with the aim of improving the health of people living and working in their area. They oversee everything to do with healthcare in Norfolk, including the general hospitals, GP services, mental health services, smaller local hospitals and community care services.
Elderly care in Norfolk has recently become a particular point of interest for the Norfolk & Waveney ICS, with aims to improve the lives of the county’s older population and the services available to them.
Norfolk's Major Hospitals
Norfolk & Norwich University Hospital
Norfolk’s largest hospital is a 1,200 bed teaching hospital with state-of-the-art facilities, providing care to a population of around one million people from Norfolk, neighbouring counties and further afield.
It provides a full range of acute clinical services, including more specialist services such as oncology and radiotherapy (including brachytherapy), neonatology,
trauma and orthopaedics, bone marrow transplants, interventional radiology, specialist cardiology, paediatric medicine and surgery. Many of its services are amongst the largest in the country).
Cromer Hospital replaced the original, 1930s founded hospital in 2012 and primarily serves the North Norfolk population. It provides a wide range or consultant-led outpatient services, day case operations and has a Minor Injuries Unit (MIU).
Other facilities include an ophthalmic operating theatre and a renal dialysis ward, plus diagnostic services such as X-ray, ultrasound, mammography (breast screening), DEXA (osteoporosis diagnosis) and MRI.
Community Healthcare in Norfolk
Community Healthcare in Norfolk is primarily provided by the Norfolk Community Health & Care NHS Trust. Their Adult Care Services Directory lists all the services that are available, including where they take place, contact details and further information.
The NHS in Norfolk also operates an alternative care directory called Heron. This one includes non-NHS organisations, including support groups and voluntary agencies.
Finding a GP in Norfolk
Local Authority Elderly Care Services in Norfolk
Norfolk County Council is responsible for the provision of social care services across the county. They will be your first port of call for anything social care in Norfolk, including care needs assessments, funding home adaptations and more.
Searching for Elderly Care Services and Care Homes in Norfolk
The Norfolk County Council-operated Community Directory is a great place to start when looking for social care services near you. It contains activities, services and groups to help residents of Norfolk live healthy and fulfilling lives. You will be able to refine your searches by location and category.
Norfolk’s largest care home provider, NorseCare, are endorsed by Norfolk County Council and have properties all across Norfolk and Suffolk. You can find a list of their residential care home locations through the NorseCare website.
Booking a Care Needs Assessment in Norfolk
A Care Needs Assessment is a great start in understanding the amount of support your relative needs and how much of this can be supplied by the council.
Care Homes and respite facilities also sometimes require for one to be completed before they can accept your family member. Completing a Care Needs Assessment can take time so it’s best to complete sooner rather than later.
Visit Age Space’s dedicated page on booking and completing a Care Needs Assessment in Norfolk to find out everything you need to know about this process.
Mental Health Services for the Elderly Across Norfolk
The first step in accessing your local mental health services is to talk to your GP. They will be able to point you towards the specific services for your area.
You can also search for local support through: