Norfolk’s Admiral Nurse Service

Norfolk’s Admiral Nurse Service

 A successful joint funding venture between the NHS Clinical Commissioning Groups and Dementia UK means a new Admiral Nurse service has now launched across Norfolk. Six Admiral Nurses have been recruited to provide tailor-made services for South Norfolk, Norwich and North Norfolk. 

When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them. They give the one-to-one support, guidance and practical solutions people need, and that can be hard to find elsewhere. 

Families that have their support have someone truly expert and caring by their side – helping them to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear. 

As a carer, if you feel you need the support of an Admiral Nurse, referrals are made through the GP practice, so you will need to make an appointment to discuss.

Top 15 Communication Tips from an Admiral Nurse

We communicate a lot through our body language, facial expressions, and tone of voice. If we appear to be positive, cheerful and confident, we can bring a sense of hope and reassurance to the conversation, and conversely if we appear resentful or unhappy, we can bring a sense of gloom.


You could try:

  1. Stopping what you’re doing and focusing on the person
  2. Cut down on distractions
  3. Saying their name
  4. Touching the person’s arm, if they feel comfortable with this
  5. Smiling
  6. Introducing yourself every time
  7. Speaking slowly, clearly and in short sentences
  8. Listening carefully with empathy and understanding
  9. Giving the person plenty of time to answer
  10. Maintaining appropriate eye contact
  11. Using gestures or illustrate the meaning of what you’re saying (e.g. miming drinking a cup of tea, or using photographs to explain)
  12. Using simple and straightforward language
  13. Being specific; try not to use pronouns such as he or she, use a person’s name instead
  14. Avoiding the use of too many open-ended questions or offering too many choices
  15. Trying not to argue or quibble

Click HERE for more information on dementia services in Norfolk.

Visit our Age Space parent pages for lots more information on dementia.

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