Elder: Live-in care that keeps you connected

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Elder matches you with a carer based on your personality, needs and choices

Get specialist short and long term support for a range of conditions

Easily manage your care journey through our dedicated online portal - MyElder

Discover an affordable home care option that helps you stay in control, and independent

When it comes to your family, you know best

As the UK’s leading introductory live-in care agency, Elder empowers you to stay in control and independent – growing old around the people, places and things you love. They understand inviting someone new into your home isn’t easy, so they’ll really get to understand what you’re looking for, and match you with someone who will be a supportive carer, and can become a trusted friend.

Quality care professionals you can rely on

Elder take the standard of your carer seriously. 

From background checks and in-person assessments, to the simple question “would I let this person look after my mum?”, they do everything possible to ensure each carer on their platform is someone you can rely on.

With you through every moment

When you choose live-in care with Elder, they’ll make sure you feel in control and fully supported, no matter what challenges you’re facing

Every decision is yours

When Elder think they’ve found a carer, you will always get a chance to view their profile in-depth before making a final decision.

Guided by clinical expertise

Elder has their very own clinical team with over 80 years combined experience, who will always ensure you’re matched with a carer with the right specialist skills.

Seamless arrangements

From getting a new carer up to speed before they start, to arranging quality respite care when it’s time for them to take a break.

A friend who's just a phone call away

Elder will give you your own Family Support Specialist, who can answer questions, or simply offer a listening ear for the whole family.

Easy management

MyElder lets you manage your care all in one place – you can update payment details, read carer profiles and keep all your loved one’s details up to date.

Affordable care at home

Their pricing makes live-in care as affordable as possible by ensuring your family only pays for the support you actually need. Book a consultation to receive a quote.

What comes next...

Book a free consultation

Talk through your family’s situation with one of their expert care team. They’re able to provide advice on navigating the system, discuss how to put funding in place, and help you understand whether live-in care is suitable. If it isn’t, Elder will recommend what might be a better option.

Complete your care requirements form

Following your call, it’s time to complete your appraisal. You can do this by using the MyElder login we’ll give you, or by requesting a freepost form. It covers everything from health requirements and medication, to favourite meals and hobbies.

Matching Process

Their matching team then work with your family to help you find the most suitable available carer. They’ll help you source them based on your love one’s individual needs and personality. 

Receive profile & video

Once they’ve helped to find a carer they think is suitable, they’ll give you access to their profile and introductory video. This gives you an opportunity to be a completely certain the whole family is united behind the decision. 

Carer arrives and trial week begins

Elder arrange travel with the carer. They’ll arrive between 12pm – 2pm on the first day of the care package. Your family will then have a no-strings trial week to be completely sure live-in care works for you.

Manage care with MyElder

MyElder puts everything you need to manage your care in one, handy place. From updating payment details and reading carer profiles to planning handover days and crucially, keeping your loved one’s details updated.

Elder advisors are able to help you navigate the complexities of arranging care, as well as tailoring a bespoke plan to your family’s needs.

*This content has been provided by Elder

Request a Call Back

One of Elder’s Care Advisors will be in touch to discuss next steps for organising live-in care for you or a loved one.