Palliative care is end of life care for people who have a life-limiting illness. One side to palliative care is the management of the physical symptoms of an illness, such as prescribing drugs for pain. The other side of palliative care involves emotional and social support for the dying person and their carers and families.
- NHS Palliative Care
- Advance Directives
- Hospices in Surrey
- Bereavement Support Services in Surrey
NHS Palliative Care in Surrey
In Surrey, the 5 NHS trusts that cover the area provide palliative care to patients in hospitals. Each team provides support and care based around:
- Pain control
- Symptom control
- Psychological, social and spiritual support for patients
- Support for families and carers
- Advance care planning
- Liaison with community-based palliative care teams
- End-of-life care planning
Please click on the appropriate trust to find more information and contact details on their palliative care team:
|Ashford and St Peter’s Hospitals NHS Foundation Trust||St Peter’s Hospital, Camberley|
|Epsom and St Helier University Hospitals NHS Trust||Epsom General Hospital and St Helier Hospital|
|Frimley Health NHS Foundation Trust||Frimley Park Hospital, Camberley|
|Royal Surrey NHS Trust||Royal Surrey County Hospital, Guildford|
|Surrey and Sussex NHS Trust||East Surrey Hospital, Redhill|
CSH Surrey – Community Services
CSH Surrey provides a broad range of palliative care services so patients and their carers can feel secure at home. Patients and their families will be supported by an experienced nursing team who provide a high standard of specialist care. The home-based services aim to:
- Provide patients with holistic care at the end of their lives. This means addressing physical, spiritual, social and psychological needs
- Provide care to all patients with life limiting illnesses, not just cancer
- Support carers in their important role
- Prevent unnecessary admissions to A&E and hospital by fully supporting patients at home
CSH Surrey has 5 community nursing teams who comprise of specialised nurses and healthcare assistants. The community nurses work in partnership with Princess Alice and St Catherine’s Hospices to ensure nursing and care can be accessed 24/7. Telephone contact details for the 5 teams can be found below:
Banstead & Tattenham: 01737 352 911
Dorking: 01306 743 363
East Elmbridge (Molesey & Thames Ditton): 020 8972 9412
Epsom & Ewell: 01372 734 790
Leatherhead & Cobham: 01372 384 323
This service can be accessed by referral through a GP or healthcare professional. You can also self-refer your relative using the contact details below.
An advance directive (also known as an advance statement) is a statement outlining a person’s future care plan, taking into account all their wishes and preferences. If someone then becomes so unwell that they can no longer communicate, their relatives will know how to make decisions on their behalf.
Please note that an advance directive is not the same as an advance decision (also known as a living will, or advance decision to refuse treatment). This is a decision which can be made in advance to refuse specific treatments in the future.
For more information about advance directives, and to make one, please visit our full Age Space guide to Advance Directives and Living Wills.
Hospices in Surrey
Hospices are places designed to ensure the end of someone’s life is as comfortable as possible. Specialist palliative is provided and family and friends are always welcome.
In Surrey, there are 4 hospices. Each hospice has a catchment area meaning depending where your loved one lives, they will be eligible for at least one. Your relative will be referred by a GP or hospital if it is deemed hospice care is appropriate.
All provide an excellent standard of care and a compassionate environment. The care hospices provide is always free; they are funded by the NHS and fundraising.
St Catherine’s Hospice, East Surrey and West Sussex
Based in Crawley, St. Catherine’s Hospice offers 18 in-patient wards. The wards have 24 hour specialist and clinical care, with extensive facilities: jacuzzis in each bathroom, timetable of art exercise and music classes, beautiful landscaped garden and relatives’ room. Visitors are welcome whenever, and the staff are well trained to making people feel as comfortable as possible. St Catherine’s also run a living well centre in Caterham, with the same facilities as in Crawley but no beds. Patients are welcome to visit this centre and access care and support whenever they may wish.
The also offer care in the home. The team of specialist nurses, doctors and therapists are able to visit your relative’s home and provide the following care: symptom control, helping with independence, emotional well being and welfare support. Many people prefer to die at home, and St Catherine’s have the experience in working a care plan around all of your wishes.
In terms of patient and family support, St Catherine’s offer a telephone buddy service to help those who may feel isolated at home. They also provide bereavement and spiritual care; they are their for family are carers beyond the last days of a loved one’s life.
General Enquiries: 01293 447333
Phyllis Tuckwell Hospice, Farnham
At the Hospice, there are 18 beds based at the In-Patient Unit in Farnham. Two single rooms are specially adapted for patients with neurological and cognitive impairment needs. A team of specialist doctors, nurses, social workers and counsellors provide 24 hour personalised care, as well as support for family and carers.
Phyllis Tuckwell also have an outreach care team. This team aims to give patients and their families access to high quality, compassionate care wherever they are most comfortable. This may be at home, or in their care home or community hospital. Two teams provide this service, covering Farnham and North East Hants; and Guildford and Waverley.
Finally, the hospice provide pastoral and spiritual care to in and out patients and their families. Bereavement counselling, after death, is also available.
General Enquiries: 01252 729400
Princess Alice Hospice, Esher
Princess Alice Hospice serves a large area of West Surrey and South West London. The team are dedicated to working with people with a life-limiting illness and their families to provide outstanding end of life care at home or in the hospice.
The in-patient unit at the hospice has 24 light and airy rooms. Each room has an en suite facilities and access onto beautiful gardens or peaceful courtyard areas. There are facilities designed for families to enjoy together including a coffee shop and children’s playroom. The hospice welcome pets and let families stay over where possible.
The team also make home visits to assess and support needs in the home. This includes managing symptoms such as pain and palliative rehabilitation (providing intensive support to help people maintain their quality of life). In all situations, Princess Alice work to support families and carers psychologically as well as the patient.
General Enquiries: 01372 468 811
Woking & Sam Beare Hospice
Woking & Sam Beare Hospice is based in Woking but their team of specialist healthcare professionals support families across six Surrey Boroughs (Spelthorne, Runnymede, West Elmbridge, Surrey Heath, Woking, North Guildford). The recently opened state of the art hospice has 20 in-patient rooms. Each room has an en-suite bathroom, balcony and Smart TV with Skype facilities. The well being centre boasts a large equipped kitchen, spa, physiotherapy gym, assessment rooms and counselling offices. Furthermore, there is award-winning landscape garden and garden cafe, making the hospice is a vibrant and welcoming place.
The hospice are also committed to providing care in the community as many people wish to be cared for in their own home. Care will always be focused around an individual’s wishes. Therefore care involves regular visits and includes: medical review, therapies input, spiritual care, psychological and emotional support.
General Enquiries: 01483 881750
Bereavement Support Services in Surrey
When someone close to you dies, knowing where to go for support is important. Fortunately in Surrey, there are a wealth of charities providing counselling and support to get you through grief. Please visit our guide to Bereavement Support in Surrey.