Palliative Care in Surrey

Palliative Care in Surrey

The aim of palliative care is to make end of life as comfortable as possible for your loved one, as well as the rest of your family. This can include the management of physical pain and or symptoms, or emotional and social support.

This page aims to take you through the palliative care offered to people in Surrey, including NHS service provisions local hospices.

NHS Palliative Care in Surrey

NHS palliative care services Surrey There are five NHS Trusts across Surrey that provide palliative care to their local area from their hospitals. Each team provides support and care based around:

    • Pain control
    • Symptom control
    • Psychological, social and spiritual support for patients
    • Support for families and carers
    • Advance care planning
    • Liaison with community-based palliative care teams
    • End-of-life care planning

    Please click on your local trust below to find more information and contact details on their palliative care team:

    Trust Hospital
    Ashford and St Peter’s Hospitals NHS Foundation TrustSt Peter’s Hospital, Camberley
    Epsom and St Helier University Hospitals NHS TrustEpsom General Hospital and St Helier Hospital
    Frimley Health NHS Foundation TrustFrimley Park Hospital, Camberley
    Royal Surrey NHS TrustRoyal Surrey County Hospital, Guildford
    Surrey and Sussex NHS TrustEast Surrey Hospital, Redhill

    CSH Surrey - Community Services

    CSH Surrey provides a broad range of palliative care services so patients and their carers can feel secure at home. Patients and their families will be supported by an experienced nursing team who provide a high standard of specialist care. The home-based services aim to:

    • Provide patients with holistic care at the end of their lives. This means addressing physical, spiritual, social and psychological needs
    • Provide care to all patients with life limiting illnesses, not just cancer
    • Support carers in their important role
    • Prevent unnecessary admissions to A&E and hospital by fully supporting patients at home

    CSH Surrey has three community-based nursing teams that cover the north west Surrey area. The teams employ specialist nurses (District Nurses and Community Matrons) who are qualified in providing care in the home. Each team is led by a locality team leader and includes registered general nurses, district nurses, healthcare assistants, community matrons and administrative support.

    Community Nurses work closely with GPs, Social Services, hospitals, specialist nurses (eg respiratory, continence, wound nurses), Continuing Care nurses, Hospices and voluntary agencies to ensure patients’ needs are fully met.

    The community nursing teams are particularly skilled in providing palliative/end of life care at home. They work closely with GPs and specialist palliative care teams to give support to patients, their relatives and carers and to deliver a high standard of nursing care. 

    This service can be accessed by referral through a GP or healthcare professional. You can also self-refer your relative using the contact details below.

    Advance Directives

    Advance directives SurreyAn advance directive (also known as an advance statement) is a statement outlining a person’s future care plan; taking into account all their wishes and preferences. If someone then becomes so unwell that they can no longer communicate, their relatives will know how to make decisions on their behalf.

    Please note that an advance directive is not the same as an advance decision (also known as a living will, or advance decision to refuse treatment). This is a decision which can be made in advance to refuse specific treatments in the future.

    For more information about advance directives, and how to make one, please visit our full Age Space guide to Advance Directives and Living Wills.

    Hospices in Surrey

    Hospices are places that are specially designed to ensure the end of someone’s life is as comfortable as possible. Specialist palliative care is provided and family and friends are always welcome.

    There are four hospices in Surrey. Each one has a catchment area, meaning depending on where your loved one lives, they will be eligible for at least one. Your relative will be referred by a GP or hospital if it is deemed hospice care is appropriate.

    All of the hospices in Surrey provide an excellent standard of care and a compassionate environment. The care that hospices provide is always free, as they are funded by the NHS and fundraising.

    St. Catherine's Hospice, East Surrey and West Sussex

    Arts and craft at hospice in Surrey

    Based in Crawley, St. Catherine’s Hospice offers 18 in-patient wards. The wards have 24 hour specialist and clinical care, with extensive facilities, including jacuzzis in each bathroom and tranquil gardens. Visitors are welcome at all time and the staff are well trained to make people feel as comfortable as possible.

    They also offer a care in the home service. Their team of specialist nurses, doctors and therapists are able to visit your relative’s home and provide the following care: symptom control, helping with independence, emotional well being and welfare support. Many people prefer to see out the end of their life at home and St. Catherine’s can provide a care plan around all of your wishes.

    St. Catherine’s also offer a telephone buddy service to help those who may feel isolated at home. After somebody passes away, they can provide bereavement support to their family.

    Phyllis Tuckwell Hospice, Farnham

    At the Phyllis Tuckwell Hospice in Farnham, there are 10 single en-suite rooms in the In-Patient Unit (IPU). The IPU is led by a ward manager and medical consultants, with a team of registered nurses, health care assistants, doctors, and specialties such as physiotherapy, occupational therapy, social work, welfare advice, counselling, pastoral care and complementary therapy. They provide 24-hour personalised care for patients, as well as support for family members and carers.

    Phyllis Tuckwell run The Beacon Centre that is located on the site of the Royal Surrey County Hospital in Guildford. Patients can access their Living Well services here, as well as attending outpatient appointments. Patients, families and carers have the opportunity to meet with their counsellors, Pastoral Care team, patient and family advisors and benefits advisors.

    They also offer a Hospice Care at Home service, who’s nursing team visits patients who wish to die in the comfort and familiarity of their own home.

    Princess Alice Hospice, Esher

    Palliative care at hospice in SurreyPrincess Alice Hospice serves a large area of West Surrey and South West London. The team are dedicated to working with people suffering from a life-limiting illness and their families to provide outstanding end of life care at home or in the hospice.

    The in-patient unit at the hospice has 20 light and airy rooms. Each room has en-suite facilities and access onto beautiful gardens or peaceful courtyard areas. There are facilities designed for families to enjoy together, including a coffee shop and children’s playroom. The hospice welcome pets and lets families stay over where possible.

    The team also make home visits to assess and support needs in the home. This includes managing symptoms such as pain and palliative rehabilitation (providing intensive support to help people maintain their quality of life). In all situations, Princess Alice Hospice work to support families and carers psychologically as well as the patient themself.

    Woking & Sam Beare Hospice

    Woking & Sam Beare Hospice is based in Woking, but their team of specialist healthcare professionals support families across six Surrey Boroughs (Spelthorne, Runnymede, West Elmbridge, Surrey Heath, Woking and North Guildford).  This modern hospice has 20 in-patient rooms, each with an en-suite bathroom, balcony and Smart TV with Skype facilities. The Bradbury Wellbeing Centre boasts a large equipped kitchen, spa, physiotherapy gym, assessment rooms and counselling offices. They also have award-winning landscape gardens and a garden cafe, making sure that the hospice is a vibrant and welcoming place.

    The hospice are committed to providing care in the community, as many people wish to be cared for in their own home. Care will always be focused around an individual’s wishes and can involve regular visits, including medical reviews, therapy, spiritual care, psychological support and emotional support.

    Bereavement Support Services in Surrey

    When someone close to you dies, knowing where to go for support is important. In Surrey, there are a wealth of charities that provide counselling and support to get you through grief. Please visit our guide to Bereavement Support in Surrey.