In the final episode of this season Daisy and Annabel speak with Cameron Young, CEO of Trinity Homecare. One of the largest providers of care at home in the UK, and with a recent Outstanding rating from the CQC, Cameron talks about what makes excellent care at home. He also talks about having early conversations about the need for care, and explains how Trinity is supporting both its carers and the people they care for.
You can also find this Age Space Podcast episode and more on Apple Podcasts.
A conversation about care at home
Cameron Young on Home Care: Start Early, Stay Personal
Cameron Young, CEO of Trinity Homecare, offers practical insights on navigating the challenges of home care, urging families to plan early, personalise support, and avoid being overwhelmed.
Start Small, Start Early
Most families contact care providers in a moment of crisis. But Cameron urges people to begin care conversations before they’re needed—starting with just an hour or two of weekly support. Early help, even light physio or companionship, can delay decline and ease the emotional load on family carers.
He warns against “waiting until it’s severe” before getting support. Introducing care early helps loved ones adjust and gives family members a vital break.
Flexible Models and “Live-In Light”
Trinity’s “Live-In Light” model is a flexible option for those who need help in the mornings and evenings but not round-the-clock care. A carer might live in, assist with daily routines, then head to work or study during the day—offering a more affordable and realistic option for many.
Cameron stresses that home care is increasingly about companionship, not just medical need. For many older people, carers help them reconnect with life—getting out, being social, and remaining independent.
Planning and Open Conversations
Key to managing care well is breaking it down into manageable steps: start by understanding your loved one’s wishes, then move to legal, financial, and practical matters. Open questions are crucial—“What do you want this next chapter to look like?”—to avoid assumptions and future conflicts.
He also encourages clear roles within families, so no one feels overwhelmed or unfairly burdened.
Quality Care, Tech and Dementia
Cameron urges families to look beyond glossy brochures. Choose providers with strong CQC ratings, transparent feedback processes, and a genuine commitment to matching carers to clients.
Technology can enhance care, especially for monitoring health and communicating with families, but should never replace the human connection.
Dementia support, he says, must involve tailored care, family education, and tools like redirection—using photos or memory games to gently ease confusion.
Final Advice?
“Start the conversation,” Don’t wait for a crisis. Care can be empowering, not limiting—and planning ahead allows families to support independence, not just manage decline.
You can find out more here about Trinity Homecare.
Get in touch with Age & Stage
You can email the show at [email protected],
Record a voice note here: https://www.speakpipe.com/ageandstage
WhatsApp us – 07982 360113
Please share Age & Stage with a friend, or someone you know who would be helped by the information in this series. You can send them this link: https://pod.link/1798413657
More information on all this and more at www.agespace.org
