Telecare24 Pendant Plan

It did. It came the next day after I had returned my completed service agreement plan. All in one piece, nothing broken!

I had no problem setting up the base unit. I have broadband so I couldn't just plug it directly into the landline socket, however the little set-up booklet comes with two very clear diagrams of what to do if you do and don't have broadband, which were easy to follow. They were such lovely diagrams I would even make them fill up the entire page, to make them a little bit bigger. Once the base unit is plugged in and switched on... that's it! I pressed the button on the pendant to run a test and it dialed the 24/7 monitoring team immediately. 

After pressing the button on the pendant, which I did from several different rooms in my flat, the base unit dialed the monitoring team. They answered really quickly every time. Wherever I was in the flat I could clearly hear the lady from the response team who asked if I was okay. 

Everytime I tested the call function on the device the person at the other end of the line was always friendly and easy to hear and understand. I even accidentally set the alarm off at 3am and the lady in the response team was happy to hear from me and even made a couple of jokes - most welcome after I had been stressing about setting it off! I never felt that I was bothering them and if I ever actually needed them I'd feel reassured they would be able to get me help.

For the most part yes. I preferred wearing it with the lanyard, around my neck and quickly got used to it. I did prefer it when I had adjusted it to make it shorter as I found it swung around less. It is really light and for the most part I actually forgot I was wearing it! The only small annoyance was that after I'd worn it in the shower the strap holds water and needed drying - which I did by wrapping it around my towel rail! It dried quickly and was not enough of an annoyance to stop me wearing it.

I'd wear it all the time but especially in those 'danger times'. So I would certainly wear it in the bathroom when taking a shower or bath - if only to avoid an awkward encounter with my keyholder should I ever slip! For the same reason I think I'd wear it in bed - in case I needed to get up in the night. Never more at risk of a fall when I'm a little bleary eyed in the early hours and I don't think I'd remember to put it on if I left it on my bedside table. 

Overall I'm very impressed. The set-up is super simple, the pendant is light and comfortable, and the response team were lovely, quick and efficient. I am actually going to get the Telecare24 pendant plan for myself as I know that my family would feel reassured if I had and wore one.