South Central Ambulance Service (SCAS) handles patient transport services in Buckinghamshire, sometimes referred to as Non-Emergency Patient Transport Services (NEPTS). All of their drivers are first-aid accredited and trained with manual handling techniques and advanced driving skills. They have a wide breadth of knowledge to help them to deal with a variety of different medical conditions and scenarios.
The transport that SCAS supplies is fully accessible and flexible to each individual passengers’ needs. These can include oxygen facilities or wheelchair support.
If you are ineligible for this service you might find it useful to look at community transport services in Buckinghamshire.
Eligibility for Patient Transport Services in Buckinghamshire
To be able to use the the NEPTS service supplied by SCAS, the passenger must:
- Live in the Buckinghamshire area and be registered with a Buckinghamshire/Milton Keynes GP.
- Be unable to use public transport or lack access to other transport means due to a medical condition. An accepted reason is frailty.
Only certain journeys are eligible for this service. You would be unable, for example, to use the service to get to the shops, to a GP appointment or to see family and friends. Patient transport services can only be used for the following journeys:
- attending hospital outpatient clinics.
- being admitted to or discharged from hospital wards.
- needing life-saving treatments e.g. radiotherapy, chemotherapy or renal dialysis, etc.
Escorts?
Additional passengers who are accompanying the user with a medical condition (escorts) are welcomed if there is a medical requirement for them to be present. It is imperative to tell the operator when you book that you will require space for an escort.
Booking Patient Transport Services in Buckinghamshire
To book a NEPTS with SCAS you can either phone, or, if you live in Milton Keynes, apply through the SCAS website.
- Buckinghamshire Contact Centre: 0300 100 0015
- Milton Keynes Contact Centre: 0300 100 0024
When you book, you’ll require the patient’s personal details, NHS number and GP details, as well as the time, date and location of their appointment.
