Palliative care is treatment, care and support for people with a life-limiting illness, and their family and friends. It’s sometimes referred to as ‘supportive care’ or ‘end of life care’.
Across Hampshire, palliative care is readily available through specialist, integrated teams. These teams are made up of carers, hospice staff, hospital staff and district palliative care nurses. Care is shared across hospitals, hospices, care homes and the home depending on someone’s needs and preferences.
Palliative care aims to ensure the best possible quality of life in someone’s final days. Palliative care includes and covers a variety of support, including:
- Management of pain and relief from other distressing physical symptoms
- Emotional support
- Practical care, including help with everyday tasks such as eating and washing
- Support for family and friends in any form required
For more guidance and advice visit our national page on End of Life Planning and & Care.
Gaining access to palliative care in Hampshire can prove confusing and difficult to navigate during a stressful time. Here, Age Space have organised palliative care teams by area with their contact details.
- Palliative Care Provision Teams in Hampshire:
- Advance Directives
Palliative Care Provision Teams in Hampshire
North Hampshire, Basingstoke and Winchester
The Hampshire Hospital NHS trust provides specialised palliative care through the Hampshire Hospital Palliative Care Service. Basingstoke and North Hampshire Hospital, and the Royal Hampshire County Hospital in Winchester have in-hospital palliative care teams. Contact numbers for discussing care can be found below:
- Basingstoke: 01256 314729
- Winchester: 01962 825573
- Out of hours consultant on call available via main hospital switchboard 01962 863535 (Winchester) 01256 473202 (Basingstoke)
Community services are also provided in the Basingstoke and Andover area for patients who may prefer to be cared for at home. Contact numbers are below to discuss care. Lines are open Monday – Saturday 8.30am – 4.30m.
- Basingstoke: 01256 314729
- Andover: 01264 835250
In the region, there are also two hospices (which work closely with NHS hospitals) to provide palliative care.
St Michael’s Hospice – Basingstoke
St. Michael’s Hospice takes referrals from all across North Hampshire and, occasionally in special circumstances, from outside this catchment area. Referrals can be made to St. Michael’s Hospice through any healthcare professional, or patients can self-refer. The easiest way is by downloading and completing the referral form, and emailing it back to the Palliative Care Office at the Hospice (firstname.lastname@example.org). However, you can also make a referral by letter, face-to-face or by telephone ,and the information will be transferred to the form.
Remember to provide as much information as possible, enabling the team to make the right decisions regarding care for patients and families.
Telephone: 01256 844744
Countess of Brecknock Hospice – Andover
The Countess of Brecknock Hospice is a specialist palliative care unit, within Andover War Memorial Hospital. The Hospice provides specialist care for people with any life-limiting illness, offering:
- A 6-bed inpatient unit
- A hospice at home service
- A day hospice service
- Outpatient clinics
- Close partnerships with the Hampshire Hospital Palliative Care Service community and hospital teams, as well as community palliative nursing care teams and GPs.
Patients can be referred by a member of staff at Andover War Memorial Hospital.
Telephone: 01264 835288
Portsmouth and South East Hampshire
The Solent NHS Trust has a Specialist Palliative Care Clinical Psychology Service, based in Rowans Hospice. They provide specialist support to carers and family members affected by a person’s illness, including bereavement programmes.
To receive support from this service, you should speak to your GP who will make a referral if they feel your needs are appropriate. You are eligible for support if you live in Portsmouth or South East Hampshire (referrals from patients within GP catchment area of PO1 to PO7).
Contact with the patient cannot be made until a written referral has been completed. However, where an urgent advice is required, health professionals can assist at any time by contacting 0300 300 2011.
The Rowans Hospice – Waterlooville
The Rowans Hospice work in partnership with the Solent NHS Trust to deliver palliative care through:
- A 19 bed inpatient unit
- A home care service
- Bereavement support
The Rowans Hospice also have a Living Well Centre offering a drop-in service where complementary therapists and trained volunteers can offer guidance and support. You can also access classes and treatment, and no referral is needed. Telephone for Living Well Centre: 023 9224 8011
Telephone: 023 9225 0001
Isle of Wight
The Isle of Wight NHS trust works in partnership with Earl Mountbatten Hospice, GPs and care agencies to deliver palliative care across the island. This may be based in hospital, care homes, and people’s own homes.
Mountbatten Hospice – Isle of Wight
Mountbatten take care of physical, emotional, spiritual and practical needs as well as supporting families through:
- Care in people’s own homes or care homes
- 16 bed inpatient unit (John Cheverton Centre)
- Support to people in hospital
Referrals to the Mountbatten coordination centre at the hospice can only be made by healthcare professionals. Therefore you must speak to your GP to access the services the hospice provides. Services are then always free, but provided on a basis of need. Once you are registered, there is access to the 24 hour support line – 01983 533331.
Telephone: 01983 529511
The NHS Southampton CCG covers palliative care in Southampton, in partnership with the University Hospital Southampton, neighbouring CCGs, the Countess Mountbatten House Hospice, GPs and local care providers. To contact the palliative care ward you can call 02381 204126.
Countess Mountbatten House – Southampton
Countess Mountbatten House service the communities of Southampton and surrounding areas including Eastleigh, Romsey and Winchester. They provide care, comfort and compassionate support through:
- 25 bed inpatient unit
- Day services at the Hazel centre
- Chaplaincy service
- Bereavement support
- Information and resource drop in service, including advice and support for carers (Wednesday between 2.30pm – 4.30pm)
Countess Mountbatten House inpatient unit accepts referrals for any inpatient with an advanced illness on any ward at Southampton General or Princess Anne Hospital. Other services can be accessed through referral from your GP or community nurse.
Telephone: 02382 548810
Lymington and New Forest
Oakhaven Hospice Trust works with NHS Lymington New Forest Hospital and local care providers. They provide specialist palliative care and support in the New Forest and Waterside area through:
- 8 bed inpatient unit
- Day hospice
- Home care hospice services
- Bereavement and family support services
Referrals have to be made through a healthcare professional. However, they advise contacting them if you would like to discuss whether you or a loved one may be eligible for a referral to Oakhaven.
Telephone: 01590 670346
Rosemary Foundation Hospice at Home (Petersfield and East Hampshire)
The Rosemary Foundation is a charity providing free hospice-at-home services in Petersfield and the surrounding towns and villages in East Hampshire. This includes:
- Nursing care
- Emotional support and counselling
- Day and night sitting services (respite care)
- Practical help
Medical professionals have to refer you to access the services, so we recommend talking to your GP. However, if you have any direct questions about the Rosemary Foundation, contact details are provided below:
Telephone: 01730 266329
An advance directive (sometimes referred to as an advance statement) is a statement outlining a person’s preferences and their wishes for their future care plan. It means if someone becomes so unwell that they can no longer communicate or no longer have the mental capacity to make decisions, their relatives will have a guide to follow, knowing what their loved one would want.
You can find more information about advance directives on our dedicated page on Advance Directives and Living Wills.
Bereavement Support Services in Hampshire
Losing a loved one is a really difficult time that we will all face in our lives. People cope with grief in their own ways, and external support can aid the healing process. Hampshire has a comprehensive provision of bereavement support groups and services. From walking groups with other bereaved people to grief counselling, there is sure to be the right help for you if you are struggling. You can find out more from our page about Bereavement Support in Hampshire.