There are lots of practicalities that need to be taken care of when someone dies, in addition to the emotional turmoil. Age Space have provided you with an area-specific guide for Hampshire to take you through the first key steps and make some of this process easier to manage.
What to do Straight Away and Obtaining a Medical Certificate
If Someone Dies at Home or in a Care Home
Call the family doctor or the NHS helpline on 111. If the death was expected, for example due to a terminal illness, the doctor will issue a medical certificate of the cause of death. This will allow you to register the death at the Registration Office, where a death certificate will be provided.
An unexpected death may need to be reported to a coroner (a doctor or lawyer responsible for reviewing unexpected deaths). This is rare, but can mean the process of obtaining a death certificate is delayed and subsequently delays the funeral.
If Someone Dies in Hospital
Sometimes if the death is unexpected or the cause is unknown, the doctor will send a report of the death to the coroner’s office, who will decide whether or not there will be an inquest. The coroner’s office will be able to give you instructions regarding registering the death if this is the case. In Hampshire and the Isle of Wight, there are three coroner’s offices:
Coroner's Office - North East & Central Hampshire, Southampton & New Forest:
- Address: The Castle, Winchester, SO23 8UL
- Telephone: 01962 667884
- Email: [email protected]
Coroner's Office - Portsmouth & South East:
- Address: The Coroners Court, Civic Offices, Guildhall Walk, Portsmouth, PO1 2AL
- Telephone: 023 9268 8326
- Email: [email protected]
Coroner's Office - Isle of Wight
- Seaclose Offices, Fairlee Road, Newport, Isle of Wight, PO30 2QS
- Telephone: 01983 823010
Registering a Death and Obtaining a Death Certificate in Hampshire
After obtaining a medical certificate of death, signed by a doctor, it is important that you register the death at a registration office within five days. The registration should take place near to where the death occurred.
It takes around 30 minutes to register online and there are 15 registration offices across Hampshire county council’s area. You can locate your nearest register office from the Hampshire Registeration Offices page. If your loved one died in Portsmouth or Southampton, they have their own register offices. If you are unsure of which council applies to where your loved one died, you can check using a postcode on the gov.uk website.
Each office has their own address and telephone listed on the Hampshire county council site. It is not always necessary to make an appointment, however you may save time waiting at the office if you do so.
Portsmouth Register Office
- Telephone: 023 9275 6597
- Email: [email protected]
- Visit Website
Southampton Register Office
- Telephone: 023 8091 5327
- Email: [email protected]
- Visit Website
Isle of Wight Register Office
- Telephone: 01983 821000
- Visit Website
When you register a death you’ll receive:
- a Certificate for Burial or Cremation (a green form). This gives you permission for burial or an application for cremation.
- a Certificate of Registration of Death (form BD8) – you may need to fill this out and return it if the person was getting a State Pension or benefits (the form will come with a pre-paid envelope so you know where to send it).
You can buy extra death certificates. These will occasionally be needed for sorting out your loved one’s affairs, however in most cases, the Tell Us Once Scheme will cover everything.
Informing the Government
Tell Us Once Scheme
Tell Us Once is a really useful service that lets you report a death to most government organisations in one go. The service is available across all of Hampshire.
After registering the death, the registrar will give you a unique reference number to use the Tell Us Once service. You can then access the service either online or by phone. After the registration of death, you must use the service within 28 days.
- Telephone: 0800 085 7308
- Visit Website
Arranging a Funeral in Hampshire

After sorting the practicalities, the next step is to arrange a funeral for your loved one. Most people decide to enlist the help of a funeral director as they can ease the planning of the day, leaving you to handle the personal aspects. Directories are available in Hampshire to help find the right help for your day


