Independent Living – Top 10 Norfolk Charities and Support Services

Independent Living – Top 10 Norfolk Charities and Support Services

 1. Norfolk Deaf Association  

A registered charity offering practical and emotional support, hearing aid maintenance, information on hearing loss and related conditions, advice on Assistive Listening Technology and communication methods. 

Telephone: 01603 404440 


 2. Age UK Norfolk and Age UK Norwich  

Independent charity giving advice to older people, including advice on finding, choosing and financing home care services.  

Telephone: Age UK Norfolk 01603 787111/ Age UK Norwich 01603 496333
Website: or
Handyperson services: 

3. Alzheimer’s Society Norfolk  

A charity aimed at improving the lives of people living with dementia. Their online shop has many products specifically for dementia sufferers.
Telephone Helpline: 0300 222 11 22
Online shop:  

4. Norwich Door to Door 

The charity works with the most severely disabled and older people who are on a low         income and need a specialist Door to Door service in and around Norwich at a subsidised rate. 

Telephone: 01603 776735 


 5. British Red Cross – Norfolk  

Provide short-term loans of wheelchairs and toilet aids. 

Telephone: 01603 253 403 


6. Vision Norfolk

Vision Norfolk helps with the practical issues of sight loss including equipment and techniques which would help.

Telephone: 01603 629558  


7. British Healthcare Trades Association (BHTA) 

BHTA is the UK’s oldest and largest healthcare association. Its members make or sell assistive technology products and its Code of Practice is overseen by the Trading Standards Institute (TSI). As well as providing advice, it also deals with complaints independently, so it’s worth contacting them if you have any problems with a mobility scooter manufacturer or equipment supplier.
Telephone: 020 7702 2141

8. Disabled Living Foundation (DLF) 

The Disabled Living Foundation (DLF) is a national charity providing impartial advice, information and training on independent living.
DLF helpline: 0300 999 0004 (10am-4pm weekdays)
The DLF also has an equipment library for simple electronic aids, which allows people to borrow and trial certain products – see 

9. East Anglian DriveAbility  

Offering support and advice on all driving and mobility related concerns. There is advice for the older driver and an opportunity to drive on a safe road with support from qualified driving instructors at some centres. A number of centres also have scooters and powered wheelchairs as well as equipment useful for travelling safely in a car.
Telephone: 01842 753029

10. Rica 

Rica is the trading name of the national research charity Research Institute for Consumer Affairs. They focus specifically on issues of concern to disabled and older consumers. Their website has many guides to products relating to mobility, the home and technology.
Telephone: 020 7427 2460