A Care Needs Assessment is the means used by the council to fulfil their duty of providing the relevant care and extra support necessary to those who need it. They will use it to work out how much assistance your elderly relative may need and guide them towards the services and organisations that can provide them with the right care.
Your relative can also undertake a financial assessment to establish whether or not they are eligible for Council Funding. You can find out more information on the national framework of care and financial assessments in our complete Care Needs Assessments Guide.
Caring for someone can be a difficult task and can cause stress and loneliness. A carer’s assessment can be used to see what would make your life easier, including support, advice and information. Take a look at Age Space’s Carer Support in Hampshire page to see what services are available.
How to Apply for a Care Needs Assessment in Hampshire
In Hampshire, there are four councils that will carry out care assessments: Hampshire County Council, Portsmouth City Council, Southampton City Council and Isle of Wight Council. Each council has their own policy regarding assessment, as outlined below. You can check your relative’s local council by entering a postcode here.
Anyone can request a care needs assessment, however, it is important that you have permission from the person being assessed if you are acting on their behalf. It is advised that you stay with your relative whilst they are being assessed to make sure no stone is left unturned, as people have a habit of downplaying their own issues or your relative may forget certain care issues.
Hampshire County Council
A care needs assessment is arranged by making contact with the council to discuss whether care needs are ongoing or urgent. If so, a meeting will be arranged, with information requested in advance to help prepare for the assessment.
Portsmouth City Council
To request a care needs assessment in Portsmouth, contact the Adult Social Care Helpdesk on the number below. The line is open Monday to Thursday from 8.30am to 5:00pm and on Friday from 8.30am to 4.30pm.
Southampton City Council
To apply for a care needs assessment in Southampton, you can use the self-assessment and eligibility tool. This takes about 10-15 minutes to complete and you can complete it on behalf of your elderly relative. After getting a result, you will have the chance to make a referral to the council for more information.
Isle of Wight Council
To apply for a care assessment on the Isle of Wight, you must first make an account with the council here. You will then have access to an application form for an assessment.
You can also enquire, or arrange a care assessment over the telephone.
If your relative has less than £23,250 in savings or capital (excluding the value of their property if they require non-residential care) they may be eligible for council care funding. The process of undergoing a financial assessment to determine the extent of funding is again dependent on your local council. Click on the appropriate link below for more information and contact details.
What To Do If You are Unhappy with the Outcome of the Assessment
If the care needs assessment finds that you don’t qualify for council care and support, the council will signpost you to free advice about where you can get help in your community.
If you disagree with the results of the care needs assessment or how it was done, you have a right to complain. Please find details for each council’s complaint process below:
You can also call the council on the contact numbers provided above to query a care needs assessment result.