Care Services for People with Dementia in Norfolk

Care Services for People with Dementia in Norfolk

There are nearly 14,000 people living with dementia in Norfolk and Waveney, which is expected to rise to more than 25,000 over the next two decades. For the families looking after them, knowing what the healthcare services can provide and what charities are out there can help take some of the stress out of life.

Age Space has compiled all of the Norfolk dementia services that are available into one place for you, here.

Elderly Care Services in Norfolk

NHS Services for People with Dementia in Norfolk

For an overview of how the NHS services are run in Norfolk, take a look at our Elderly Care in Norfolk page

Dementia Diagnosis & Treatment: Older People's Community Service Clinics

There are a number of NHS clinics spread across Norfolk that are able to offer assistance to those experiencing memory issues or other mental problems. This can consist of an initial assessment to diagnose a disease like dementia, followed by advice and treatment where necessary.

Some of these will allow an assessment to take place within your relative’s own home. You can visit the website or get in contact with your local clinic through the details listed below to find out more information on what they can offer.

Great Yarmouth & Waveney: Older People's Community Service
  • Telephone (Great Yarmouth): 01493 337636
  • Telephone (Waveney): 01493 527474
  • Visit Website
North Norfolk & Norwich: Older People's Community Service
South Norfolk: Older People's Community Service
West Norfolk: Older People's Community Service

Dementia Support Service - Alzheimer's Society (Norfolk & Suffolk NHS Foundation Trust)

The Dementia Support Service provides a personalised support service, offering specialist information and signposting, bespoke specialist non-clinical support and clinical support nurses for those with more complex needs.

Face-to-Face Support

The service teams will offer pre-assessment and post diagnosis support to help people with dementia come to terms with their diagnosis and navigate the complicated maze of health and social care services. They will also provide crucial emotional and practical support to people with dementia, as well as their carers, family and friends to live more positively with dementia.

Telephone and Online Support

If you are a person living with dementia, a carer or someone who is worried about your memory, you will be able to access a range of dedicated telephone and online support services to help you have better access to health, community, housing and care services.

For access to either of these services, you can get in touch with one of their specialise dementia advisors who are there to listen and connect you to the right support. Visit the website below or use the contact details to find out more information on the service.

Local Charities Supporting People with Dementia in Norfolk

In addition to the NHS services available in Norfolk, local charities can also provide information and advice to help with your caring role. Charities can support wellbeing and make life more enjoyable with events and activities like memory cafés, exercise, singing and more. Many of these kind of events can be found on our Dementia Friendly Norfolk Page.

The Herbert Protocol

The Herbert Protocol was designed as a means to help the Norfolk Police find anybody with dementia who goes missing. It encourages carers to compile any useful information which could be used in the event of a person going missing. The protocol was named after a war veteran, called George Herbert, who lived with dementia in a Norfolk care home.

Carers, family members and friends can complete a form in advance to record vital details, such as medication required, mobile numbers, places previously located (if they’ve gone missing before) and photographs.  The Herbert Protocol forms also gather historic information such as where someone went to school; where they lived as a child; where they enjoyed going on holiday, and where they got married – any place where there was an emotional attachment that they might want to visit again.

You can find out more information by reading AgeSpace’s dedicated Herbert Protocol page here.

The form can be downloaded from the Norfolk Constabulary website. You can find the download link by scrolling down to “The Herbert Protocol: Frequently Asked Questions”.

Aylsham Care Trust

Aylsham Care Trust aims to improve the health and wellbeing of the community by connecting people and providing the support they need to live well. They provide dementia support services, including CST sessions, a home support service, lunch clubs, hot meal deliveries and more. Use the details below to find out more information:

Alzheimer's Society

The Alzheimer’s Society has a Norfolk Office in Norwich that can help with information and advice. It offers a Dementia Support Service and runs a variety of support groups in Norwich, as well as several “Our Day Out” activity sessions.

  • Where? Suite 3, Joseph King House, Abbey Farm Commercial Park, Southwell Road, Horsham St Faith, Norwich, Norfolk, NR10 3JU
  • Telephone: 01603 763 556
  • Email: [email protected]
  • Visit Website

Dementia UK's Admiral Nurse Service

Dementia UK provides specialist dementia support for families through their Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them to give the one-to-one support, expert guidance and practical solutions that people need. For more information on the Admiral Nurses team in Norfolk, you can visit the website or get in touch through the details below: