Patient Transport Services allow for travel to and from various medical appointments and services, including at NHS hospitals, out-patient departments, renal dialysis units and oncology centres. In Suffolk, these services are available for all patients who fulfil a specific criteria of eligibility. Patient Transport Services will not do trips to GP appointments.
Ambulance Care Assistants (ACAs) operate the patient transport vehicles in Suffolk, to ensure that any patient’s medical needs can be met during the journey from their home to the appointment.
Age Space has written up this page to walk you through the criteria for Non-Emergency Patient Transport (NEPT) in Suffolk, as well as the process of booking it or getting in contact.
Patient transport vehicles are operated by ambulance care assistants (ACAs) who can ensure that an individual’s medical needs are met throughout the journey. Age Space has put together the following guide to talk you through the eligibility criteria for non-emergency patient transport (NEPT) in Suffolk and how to go about booking it.
Eligibility for Patient Transport Services in Suffolk
Eligibility for Patient Transport Services in Suffolk is dependent on if an individual meets one of the following criterias:
- Their medical condition means that they are unable to use other forms of transport without damaging their health.
- Their mobility issues mean that they would not be able to use any other means of transport – for example, stretcher patients.
- They require the skill and support of specialist patient transport for the duration of the journey - for example, to administer oxygen.
Patient Escorts
A patient’s carer can also be transported with them if particular knowledge or skills that they have will be required throughout the journey. This could be necessary when a patient has specific mental, or physical conditions, requires a translator or is especially vulnerable.
Booking Patient Transport Services in Suffolk
E-Zec Medical provide non-emergency transport services (NEPTS) in Suffolk. All patients who are registered with a GP in the Suffolk area will be able to access their services.
To find out more information on E-Zec Medical’s NEPT services or to book your first journey, you will need to get in touch with them using the details provided below. You can also visit their website for more information.
- Telephone: 0300 999 6666
- Email: [email protected]
- Visit Website
Non-Medical Journeys in Suffolk
If your elderly relative isn’t eligible for NEPT services in Suffolk, or only needs a lift to a social event, the shops or something else non-essential, you may like to take a look at our page dedicated to Community Transport Services in Suffolk.
