Elderly Care Services in Hertfordshire

Elderly Care Services in Hertfordshire

It is estimated that over are currently 200,000 people aged over 65 in the county. Elderly care services for the elderly in Hertfordshire – health and social care – is provided by a combination of the NHS, Hertfordshire County Council and other community organisations, and delivered in homes, hospitals, hospices, care homes, amongst other settings.

This page will help you to make sense of elderly care in Hertfordshire including how NHS services are broken down, Hertfordshire’s major hospitals, and specialist mental health services for older people.

If your relative needs help getting to and from healthcare appointments, you should look at our page on Non-Emergency Patient Transport Services in Hertfordshire.

NHS Services for the Elderly in Hertfordshire

Clinical Commissioning Groups in Hertfordshire

NHS health services in Hertfordshire

Hertfordshire’s 2 Clinical Commissioning Groups (CCGs) are responsible for planning, buying, and overseeing health services in hospitals and community settings throughout Hertfordshire. Each CCGs responsibilities for local elderly people include hospital care, mental health services, disability services and the provision of community health services. The 2 CCGs in Hertfordshire, overseeing the whole county are:

Finding a GP in Hertfordshire

GP services tend to be the first point of contact for older people who need to discuss their health. You can find your relative’s nearest GP Practice here from the NHS website.

NHS Trusts in Hertfordshire

NHS Trusts are a further subdivision of healthcare services which are responsible for the delivery of health services commissioned by the CCGs within local communities. Each Trust is either responsible for a geographic area, or for the delivery of particular specialist health services.

There are 4 NHS Trusts responsible for community health services in Hertfordshire. You can find out more about the services provided by each NHS Trust using the links below.

Major Hospitals in Hertfordshire

NHS hospitals in Hertfordshire

Hospitals provide much of the health and care services for older people. Below you can find links to the major hospitals in the different areas of Hertfordshire, as well as whether or not they have an accident and emergency department (A&E) which is particularly useful to know should there be an emergency.

End of Life Care in Hertfordshire

End of life and palliative care services in Hertfordshire are provided by the NHS as well as hospices. End of life care is provided in a variety of settings, including hospice in-patient wards, and in people’s homes and care homes. You can read more in our guide to Palliative Care in Hertfordshire.

Booking a Care Needs Assessment in Hertfordshire

A Care Needs Assessment is the means by which Hertfordshire County Council can determine how much social care support an individual needs. This will help them to organise a care and funding plan, as well as refer them to other relevant health and care services. You can read more about care needs assessments and how to organise one in our guide to Care Needs Assessments in Hertfordshire.

Specialist Mental Health Services for the Elderly in Hertfordshire

Hertfordshire older peoples' mental health services

Mental Health services for older people in Hertfordshire are provided by the Hertfordshire Partnership University Trust. The services provided by the Older People’s Mental Health teams reflect the wide variety and number of mental health services that older people may need, including dementia support.

Most referrals to older people’s mental health services are made by the GP, but other health professionals, such as those working in a care home, can also make referrals. It is also possible to make a self-referral for your relative but you may need to speak to your relative’s GP if there are recent changes to their physical or mental health. The number for making a self-referral is 0300 777 0707.

Older people’s mental health services in Hertfordshire are organised and delivered by geography – north, south, east and west Herts. Each team delivers 4 functions: a community team, a crisis function, a therapy function, and an Early Memory Diagnosis and Support Service (EMDASS). You can find out more about the work of the EMDASS on our guide to Dementia Care in Hertfordshire.

You can find contact details for the local mental health teams in Hertfordshire below.

East Hertfordshire

Telephone: 01707 364003
Email: enherts.smhtop@nhs.net

North Hertfordshire

Telephone: 01438 792190
Email: hpft.northherts.smhtop@nhs.net

North West Hertfordshire

Telephone: 01442 275628
Email: hpft.nwherts.smhtop@nhs.net

South West Hertfordshire

Telephone: 01923 837148
Email: hpft.swherts.smhtop@nhs.net

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