Elderly Care Services in Surrey

Elderly Care Services in Surrey

Surrey, like the rest of the UK, has an ageing population. There is a growing proportion of people aged over 65, and the proportion of over 85s is growing at an even faster rate.

Navigating Care Services in Surrey

Inevitaly therefore the demand for elderly care services is growing. Health and social care is organised along council boundaries, and charities and hospices make their own boundaries. This can make the health and care system difficult to navigate.

In this article we have compiled the information you need to access health and social care services across Surrey.

For patient transport services, please take a look at our Surrey Non-Emergency Patient Transport Services page.

If you are looking for non-medical day care services, with activities please see our Surrey Day Centre Guide.

NHS Services for the Elderly in Surrey

Clinical commissioning groups

Clinical Commissioning Groups (CCGs) work with local health and social care services together to deliver the best possible service to the people within their area. CCGs work with local hospitals, local authorities and local community groups to ensure services meet local needs.

In Surrey, there are 6 NHS CCGs covering the county. You can locate your local CCG by entering your postcode on the NHS website.

NHS services for elderly, Surrey

Finding a GP in Surrey

Search here by entering a postcode to find a local GP.

Major Hospitals

There are 5 major hospitals in Surrey with an A&E department:

HospitalCQC Rating (Date of inspection)
East Surrey Hospital, RedhillOutstanding (Jan, 2019)
Epsom and St Helier University Hospital Good (September, 2019)
Frimley Park Hospital, CamberleyOutstanding (March, 2019)
Royal Surrey County Hospital, GuildfordGood (May, 2018)
St Peter’s Hospital, ChertseyGood (October, 2018)

Kingston Hospital in the neighbouring London Borough of Kingston also has an A&E department.

Haslemere Minor Injuries Unit in South Surrey treats minor injuries.

Specialist Mental Health Services for the Elderly in Surrey

The NHS Surrey and Borders Partnership lead 6 Community Mental Health Teams for Older People (CMHTOP). The CMHTOP offer assessment, diagnosis, treatment and support for people over 65 with mental health illnesses; deterioration in cognition and/or dementia.

Specialist mental services for the elderly in Surrey

Please find your elderly relative’s local CMHTOP below:

Your elderly relative can be referred by their GP or you can make a referral on their behalf using the contact details provided on the websites above. The following organisations also provide mental health support services in Surrey:

For more Dementia support, please take a look at the Surrey Dementia section.

For support during grief, please visit our dedicated Bereavement Support in Surrey page.

Community Nursing

Community Nursing teams visit people in their own homes or in residential care homes, to provide nursing care. They work closely with GPs, Social Services, hospitals and health care assistants to ensure patients’ needs are fully met, even if complex. They aim to help individuals to manage their own conditions and to be as independent as possible, remaining at home where possible. Community Nurses also support the families and carers of patients.

There are several community nursing teams across Surrey, normally based at a community hospital in the area. Your elderly relative’s doctor, social worker or hospital will make a referral if they need home nursing care. You can also self-refer through your relative’s GP if you raise an interest in the service.


Hospices are places where people with a life-limiting illness can receive specialist care. Hospice care is free, paid for through a combination of NHS funding and public donation. In Surrey there are 3 hospices – please visit our Palliative Care Surrey page for more information.

Local Authority Elderly Care Services in Surrey

Surrey County Council (SCC) are responsible for issuing Social Care in Surrey. Social Care is different from Health Care in that it focuses on daily aspects of living, and maintaining a person’s independence as opposed to just addressing health needs.

Visit Surrey County Council’s Social Care Section on their website.

Booking a Care Needs Assessment in Surrey

Booking a care needs assessment in Surrey

The council use a series of care assessments to make sure resources are allocated to the right people. A Care Needs Assessment establishes the amount of support your relative needs, and how much of this can be supplied by the council. Carers’ Assessments and Financial Assessments can also be taken to work out how to support carers’ and by how much the SCC can subsidise care.

For more information on the above, please visit our Surrey Care Needs Assessment Guide.

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