Community transport schemes offer an alternative to public transport for elderly people. They can help those who no longer drive and who struggle with mobility to get about and maintain independence in later life.
They can be used to provide transport to and from the shops, or even elderly day care centres in Surrey and lunch clubs for the elderly in Surrey.
If you are interested in transfer to and from hospital appointments, please visit patient transport services in Surrey.
Dial-a-Ride Services in Surrey for the Elderly
Dial-a-Ride are specialist, door-to-door transport services for people who are unable to use public transport. They are particularly useful to the elderly, as they can support those who have health conditions or mobility issues, as well as those who are geographically isolated. Dial-a-Ride services can provide transport for individuals who wish to attend medical appointments, social activities and shopping trips, among others.
Below, we have compiled a list of the available Dial-a-Ride services in Surrey that are wheelchair accessible. Schemes have a membership basis and often charge a small fee on top for each journey. Contact details are also provided so you can find out further information regarding costs and eligibility.
North Tandridge Dial-a-Ride
Eligibility
This service may be used by any paid up members who live in the areas served and have mobility difficulties or no access to appropriate public transport or their own motorised transport.
Operating Hours
- Monday to Friday (School Days), 9:30am to 3:00pm & 4:45pm to 6:00pm
- Monday to Friday (School Holidays), 9:00am to 6:00pm
Cost
- Up to two miles: £2.50
- Two to five miles: £3.00
- Over five miles: £3.50
Contact
- Telephone: 01883 701270
- Email: [email protected]
- Visit Website
Elmbridge Dial-a-Ride
Eligibility
The service is for people of any age with limited mobility, who are unable to use conventional public transport, and are residents of Elmbridge.
Operating Hours
- Monday to Friday, 8:00am to 4:00pm
Cost
Access to the dial-a-ride service requires a membership fee of £22 annually. Following that, additional journey fees are as follows:
- Up to three miles: £7.00
- Up to five miles: £8.50
- Up to ten miles: £12.50
Contact
- Telephone: 01372 474944
- Email: [email protected]
- Visit Website
Epsom & Ewell 'Transport from Home'
Eligibility
The Transport from Home service is for people who are unable to use public transport due to physical, sensory or learning disability, frailty or mental health problems.
Cost
Access to the service requires a membership. You can find out information on this and the costs from the Epsom & Ewell borough council’s website.
Contact
- Telephone: 01372 732000
- Email: [email protected]
- Visit Website
Guildford Dial-a-Ride
Eligibility
This service is available to anyone with physical disability or mobility issues, ill health, learning difficulties, mental health issues or those over 60 years of age.
Cost
The fee is £13.90 for the Annual Community Transport membership. It can be paid in cash to the driver on your first journey.
Contact
- Telephone: 01483 458055
- Email: [email protected]
- Visit Website
Mole Valley Dial-a-Ride
Eligibility
Residents of Mole Valley who are unable to use public transport.
Cost
Annual membership cost of £27 per person, or £52 for a joint membership.
Contact
- Telephone: 0300 123 7749
- Email: [email protected]
- Online Application Form
- Visit Website
Runnymede Dial-a-Ride
Eligibility
Transport services are available to residents who are unable to access public bus services. This may be for reasons such as physical, sensory or learning disability, frailty or mental health problems.
Operating Hours
- Monday to Saturday (excluding bank holidays), 9:00am - 5:00pm
Cost
The cost of each journey is calculated on booking and users can pay the driver when they travel. Carers are able to travel as companion free of charge.
Contact
- Telephone: 01932 425050
- Email: [email protected]
- Visit Website
Spelthorne 'Spelride'
Eligibility
This service is available to elderly and disabled residents living in the Spelthorne council area.
Operating Hours
- Monday to Friday, 9:00am - 11:00am & 2:00pm - 4:00pm for transport to and from day centres.
- Daily, 11:00am - 2:00pm for other trips.
Cost
There is an annual membership fee of £22.15 to access Spelride (or £25.00 for Spelride services and community centre access).
Fares are £4.30 for a single journey and £7.50 for a return.
Contact
- Telephone: 01784 446411
- Email: [email protected]
- Visit Website
Surrey Heath Community Transport
Eligibility
This service is for residents who are unable to access public bus services. This may be for reasons such as a physical, sensory or learning disability, frailty, mental health problems or unavailability of bus services.
Operating Hours
- Monday to Friday, 8.30am to 4.30pm
Cost
The cost of each journey will be calculated when you book and payment options will be offered. Carers are able to travel as a companion free of charge.
Contact
- Telephone: 01276 707655
- Email: [email protected]
- Visit Website
Waverley Hoppa
Eligibility
This service is open to elderly residents of Godalming and the surrounding villages.
Operating Hours
- Monday to Friday, 8.30am to 12.30pm & 1.30pm to 4:00pm.
Contact
- Telephone: 01428 681701
- Visit Website
Woking Community Transport (Bustler)
Eligibility
Elderly or disabled residents of Woking Borough are eligible for this service.
Contact
- Telephone: 01483 724433
- Email: [email protected]
- Visit Website
Surrey Community Action Voluntary Car Scheme
The Surrey voluntary car scheme provides a range of supportive services that are offered by members of the local community to help elderly people who live in their area. Services provided include: transport, shopping, visiting and picking up prescriptions or pensions.
There are a great number of voluntary car and other Good Neighbours schemes in Surrey. The schemes operate with volunteers using their own cars to provide transport. Each scheme has their own operating hours and co-coordinator.
